The Gym Group Limited maintains and enforces Membership Rules to make sure that using our gyms is as safe and enjoyable an experience as we can make it for all of our Members.

We may amend these rules from time to time, and have done so recently to reflect our new processes and procedures around our Safe With Us Commitment.

We're sorry for being direct, but we reserve the right to terminate your Membership immediately if you do not abide by these Membership Rules. We hope that you understand.

As a Member of The Gym Group you agree that you will:

  • Use your unique Personal Identification Number (PIN) every time you enter and exit The Gym.

  • Keep your PIN and member log in details a secret and not share them with, or allow it to become known by anyone else.

  • Not share your entrance pod with anyone else or allow access to any other person (we monitor PIN use and it's easy for us to spot when people do this).

  • Complete your online induction if you are a wheelchair user or are under 18 years old.

  • Strongly consider completing the online induction, particularly if you are a first-time gym user, before using the gym for the first time as you are then more likely to achieve your goals (you can find this in the members area online).

  • Not take bags onto the gym floor.

  • Not make or receive phone calls on the gym floor.

  • Not take photographs or videos on the premises or post remarks or imagery to the internet that could identify another Member or a Member of Staff.

  • Not drop or throw weights down on the floor anywhere in the gym.

  • Not leave your belongings in a locker when you are not on the premises (we regularly remove items left in lockers by clipping the padlock and donate it to charity).

  • Use a locker to store your belongings when you are exercising. Use of a padlock is strongly advised.

  • Wear suitable clothing and footwear when exercising (denim, bare feet, flip-flops, boots or a bare torso are amongst the range of clothing choices that is unsuitable). Any member not wearing suitable attire may be asked to leave the gym at the discretion of the local management team.

  • Use the gym facilities and equipment in a proper manner and not in a way that might cause harm to yourself or others (just ask a member of staff if you are unsure).

  • Not engage in any exercise activity that may be potentially harmful to you or others (this includes contact sports such as martial arts and boxing unless this is with one of our Personal Trainers).

  • Not use, block or interfere with fire, emergency or disabled access doors or alarms (except in a genuine emergency).

  • Do not tamper with fire extinguishers.

  • Not behave in an aggressive, abusive, intimidating, anti-social or threatening manner or in a way that might cause distress to staff or Members.

  • Not discriminate, harass, or engage in unwanted physical or verbal contact with another member or member of staff.

  • Keep your face as visible as possible when using the entrance pods (face coverings are acceptable as per the government guidelines for Covid-19) and on the gym floor (for example not wearing a helmet, baseball cap or hoody).

  • Not conduct any Personal Training business with other Members.

  • Come and go quietly so as not to disturb our neighbours.

  • Not use the changing rooms from Midnight to 4 am when they are locked but instead use the accessible toilet and shower facility (where the gym operates 24/7).

  • Use any parking facilities provided in accordance with the rules that the parking provider posts and may change from time to time (if you get a parking ticket we are not liable).

  • Not park your bicycle in an unsafe or in an inappropriate location. Where possible use the bike racks provided.

  • Not bring or store eBikes & eScooters on our premises.

  • Put your litter in the correct bin, let’s recycle where possible.

  • Not use the gym whilst under the influence of alcohol, narcotics, tranquilizers or make use of any other medical substance which may affect your ability to exercise safely on our premises. The Gym reserves the right to remove you from the premises if it reasonably believes you are unfit to use the facilities.

  • Not engage in any type of criminal behaviour whilst on our premises.

  • Not sleep in our premises.

  • Not cause damage to the premises, our or another Member's property.

  • Not misuse the vending machines.

  • Not force entry to locked doors.

  • Not eat on the gym floor.

  • Leave the premises before closing time (where the gym does not operate 24/7).