THE GYM GROUP AWARDED FEEFO TRUSTED SERVICE AWARD 2018
February 2018, THE GYM GROUP has won the Feefo Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
THE GYM GROUP met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.0 and 4.4.
Brij Ghedia, from The Gym Group commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.’
European Business Awards – UK National Public Champion
The Gym Group has held the title of UK National Champion in the European Business Awards for three consecutive years. The Awards were established to recognise and reward excellence, best practice and innovation in companies of all sizes and sectors across the European business community.
This year, The Gym Group is once again competing against hundreds of businesses from 32 European countries for the title of 2015/16 National Public Champion. Videos from each company, giving powerful insight to the company's business and its successes, have been posted online at www.businessawardseurope.com and can be viewed and voted for by the public from 11 January to 26 February 2016. The National Public Champion in each country will be the company that receives the highest number of public votes.
To vote for The Gym Group as 2015/16 UK National Champion, visit their video entry here.
Ruban D'Honneur Finalist
As a 2014 Ruban d’Honneur recipient, The Gym Group was one of ten finalists for The RSM Entrepreneur of the Year Award.
The 100 Ruban d’Honneur recipients were chosen from 375 National Champions by an esteemed panel of judges made up of European business and political leaders, academics and entrepreneurs.
Investors in People
Yet again, The Gym Group has set a trend by becoming the first fitness operator to achieve the Investors in People Gold Standard which we were awarded in June 2016. Having become the only group operator to achieve the Silver Standard in June last year, The Gym have impressed the Investors in People assessors once again. We’re happy to report that we were awarded the accreditation after showing a commitment to our values, leadership capabilities and career development opportunities.
Flying under the flag of Investors in People means that as an organisation our business and people practices are regulated to exceptionally high national standards. This award not only highlights our ethos as a company but demonstrates once again that The Gym is a great place to work and develop a career.
The Gold Standard is only awarded to organisations that demonstrate a commitment to their employees and have to be proven through in-depth employee interviews which we’re happy to say we passed with flying colours.
Everyone at The Gym is exceptionally proud to have received the Gold Standard and we’re already building towards even greater goals for the future.
National Business Awards
In November 2014 John Treharne, Founder of The Gym Group, was named a Future Champion in The Smith & Williamson Entrepreneur of the Year category at the National Business Awards 2014.
This Award recognises enterprising individuals that have achieved the highest and most sustained levels of growth and financial performance through a culture of innovation, market knowledge, and talent development. Ri
Growing Business Awards
In September 2014, The Gym Group’s CEO John Treharne was shortlisted in the Entrepreneur of the Year category of the Growing Business Awards 2014.
The Awards, supported by the CBI, celebrate the best of British business and the entrepreneurs that power the UK’s fastest growing companies.
The Sunday Times Fast Track 100
In 2014, The Gym Group was recognised for the third year running as one of the fastest growing companies in the UK in the Sunday Times Virgin Fast Track 100 and was ranked 46th in the league table.
In June 2013, Phoenix Equity partners committed £50m of equity funding alongside existing investors Bridges Ventures and the management team led by John Treharne, CEO of The Gym Group. Having expanded its portfolio over the three years, the company currently operates 74 gyms nationwide.
The Sunday Times BDO Profit Track 100
In April 2015 The Gym Group was named as one of the UK’s fastest-growing companies for the second consecutive year, securing 25th place in the prestigious Sunday Times BDO Profit Track 100 league table.
The Gym Group was the only health and fitness operator to be represented in the league table, which ranks companies according to growth in profits over the last three years. As one of the most successful private firms, The Gym Group placed ahead of other well-known national brands such as bicycle manufacturer Brompton Bicycle Ltd and home accessories retailer The White Company.
The Sunday Times Top 100 Best Small Companies to Work For
In 2014 The Gym Group achieved 76th place in the prestigious The Sunday Times 100 Best Small Companies to Work For list, the UK’s most extensive research into employee engagement which honours the 100 Best Small Companies to Work For. Most notably, The Gym Group achieved the top Three Star Accreditation standard, declaring the company an ‘extraordinary’ employer.
The Best Companies survey used a wide range of criteria to measure each of the 896 companies on issues affecting employees in the UK today. These included how employees felt about the head of the company and its senior managers, sharing the company’s values and principles and the balance between their work and home duties.
In 2015, The Gym Group achieved Best Companies Two Star Accreditation, declaring the company an ‘outstanding’ employer.
Since 2009, The Gym Group and its members have been enthusiastically raising money for UK Charities, via our ‘click to donate’ project. It’s our way of giving something back to the communities that support our gyms.
Gymtopia features our project, which explains how our generous members are now giving up to £7,000 each and every month to good causes. Read our story by clicking on the Gymtopia badge or by visiting: